Frequently Asked Questions


Due to COVID-19, production and fulfillment of orders is taking longer than usual. Our partners are taking every precaution to protect the health and safety of their employees as they're working hard to fulfill each order. 

Our Customer Service team is happy to answer any questions you may have and will notify you about any unforeseen delays.

We are very appreciative of your patience.

NBA 75th: Artist Series

Thank you for your interest in the NBA 75th Anniversary collection! These items are available only in the USA and Canada.

Please reach out to for more information.

Placing an Order

All pre-order items ship within 3-4 weeks of your order date, if not sooner. We will update you once your order is in production and send you tracking information as soon as it’s been shipped. 

Please email for more information.

Items in stock typically ship within 5 business days, while pre-order items will ship within 3-4 weeks.

If your order has not yet begun production, our support staff will do their best to cancel your order. Please email as soon as you can with your order number and instructions as to which item(s) you'd like to cancel.

If your order has not yet shipped, our support staff can help you adjust the address. Please email with your order number and correct address as soon as possible and our team will be quick to help resolve the issue.

If your order has not yet begun production, our support staff can help change your order. Please email with your order number and the change you’d like to make.


If the product you ordered does not meet your expectations we are happy to work with you to exchange the product or refund your order. To initiate an exchange or a return for a refund, please reach out to us at For either option, you will be instructed to ship the garment back to us. Please note, you must email us within 15 days of receiving your product to make an exchange or return for a refund. We will ship out your exchange or process your refund once we receive the returned product.

Discounts & Promo Codes

Not all products are eligible to be purchased with discount codes. Unless otherwise marked, purchases on any products from Bleacher Report Premium Collaborations and Collections are not eligible for discount code usage.


It depends on the shipping method you selected. We ship orders out within 48 hours of receiving them Monday-Friday. Please note, on certain products, extended timelines will be called out on the product page.

Shipping charges do not include any import tax, duties, or customs and clearance fees which may be levied once your shipment reaches your country. Please note we are not responsible for these fees. We're unable to supply estimated duties and taxes as this information will vary by country.


As the Importer of Record, you are responsible for any of these charges or others imposed by your country and you must comply with all laws and regulations of the country in which you are receiving the goods. Contact your local customs office for information on what these charges may be.